Shipping & Returns
Shipping Policy
Shipping is free for all orders within the continental United States.
Orders are processed upon verification of payment. A notification containing the order tracking details will be sent to you once your order is shipped. You can also find more information about your order by clicking the “Orders” tab under “My Account.”
Shipping rates depend on the delivery location, quantity of ordered items, and item weight.
Orders are processed within two business days of receipt.
All orders received on weekends are processed on the Tuesday of the following week. Orders placed on holidays are processed on the next business day. If a customer is buying more than one item, the products may be shipped separately.
International shipping is via DHL and FedEx. Shipping to U.S. and Canada is via FedEx.
For shipments to EU nations, there are no customs fees. All prices are inclusive of value-added tax (VAT). We facilitate the import/export process and all the related taxes and fees are included in the total price at checkout, so there are no hidden fees.
Return Policy
For customers in the U.S., we will send you a prepaid return label.
Please affix the provided prepaid return shipping label to your package
and drop it off at any USPS location (in the U.S. only). Please also enclose your invoice in the package.
Our return address is:
International customers must ship their returns to our address above. Pre-paid
labels are not provided for international customers. Please include your invoice in the package.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received it and immediately update the status of your refund.
method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policy.
For orders under $65, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.